Why Communication Is the Most Underinvested Leadership Skill in Organisations
In a recent episode of For Love & Money: The Podcast, Terri Martin, Head of NIDA Corporate Training, sits down with Carolyn Butler-Madden to explore a question many organisations are still grappling with: why does communication remain one of the most overlooked leadership capabilities?
What unfolds is a thoughtful and practical conversation about growth, values, and the real impact of how leaders show up in their workplaces.
A Career Built on Continuous Growth
Terri Martin’s career journey is anything but linear. Throughout the conversation, she reflects on the importance of staying open to change and continually evolving as a leader. Rather than viewing leadership as a fixed destination, she frames it as an ongoing process of learning, unlearning, and adapting.
This mindset is increasingly critical in today’s workplace, where leaders are expected to navigate complexity, inspire diverse teams, and respond to constant change. Growth, as Terri highlights, is not optional, it’s foundational.
Values at the Centre of Leadership
When leaders are clear on their values, they create consistency. That consistency builds trust. And trust, in turn, underpins high-performing teams.
The conversation reinforces a simple but powerful idea: leadership is not just about outcomes, but about how those outcomes are achieved.
A Conversation Worth Listening To
This episode offers valuable insights for anyone looking to elevate leadership capability, strengthen communication, and lead with greater intention.
Listen to the full conversation here:
https://bit.ly/4smf8Zu
