Infoxchange: Presentation Skills in Technology
Industry: Not-for-profit, Technology
Organisation size: 140+ employees
About Infoxchange
Infoxchange is a Australia and New Zealand’s leading not-for-profit technology organisation that develops digital platforms, software solutions, IT services and community programs that empower the social sector. Working alongside charities, government agencies and community organisations, Infoxchange helps improve service delivery, streamline operations and strengthen community impact through technology and innovation.
The Challenge
Infoxchange’s wanted to elevate their senior leadership team’s communication impact when engaging with external audiences. While they brought deep expertise and leadership experience, they identified an opportunity to strengthen their executive presence, presentation confidence and ability to communicate with greater clarity and influence.
As senior leaders regularly represent the organisation in presentations, webinars, meetings and stakeholder engagements, effective communication is essential to building trust, influencing decisions and strengthening partnerships.
The organisation’s goal was to equip leaders with practical communication techniques that would enhance their credibility, increase audience engagement and support more effective stakeholder interactions across both virtual and in-person environments.
The NIDA Corporate Training Solution
NIDA Corporate Training designed and delivered a customised half-day Presentation Skills program tailored to the needs of Infoxchange’s senior leadership team.
Through practical performance exercises, personalised coaching and performance-based techniques, participants developed stronger vocal delivery, physical presence and audience connection. The program also explored strategies for managing presentation nerves, communicating authentically and responding confidently in high-stakes conversations.
The workshop provided participants with skills they could immediately apply in stakeholder meetings, presentations and public-facing engagements.
The Impact
Following the program, participants reported an uplift in confidence to:
- Apply vocal and physical communication techniques to enhance executive presence, credibility and audience engagement.
- Structure presentations with a clear message and logical flow to improve audience understanding and impact.
- Apply practical strategies to manage nerves, think on their feet and respond confidently to questions.
- Understand how intention, delivery and presence influence audience perception and communication effectiveness.
One participant commented on their deepened understanding of the impact of targeted communication skills and techniques on their intended audience:
“We learnt really practical guidance on how to improve our public facing presence, but also the ‘why’ of how we can improve as well. Highly recommend this training from NIDA.”
By combining practical application with a deeper understanding of effective communication, the program equips professionals with the confidence and capability to connect with audiences, strengthen their presence and deliver lasting impact.
No matter the level of seniority, upskilling in presentation and communication capability is critical in make a positive impact on stakeholder relationships, productivity, and business outcomes.
Find out more about our custom team training solutions and contact us to find out how we can support your team to reach your goals.
