By enrolling in and/or attending a course, you agree to be bound by these Terms and Conditions:

Cancellations and Transfers

Individual Course Enrolments

• Transfers to a different course type or different course date must be completed more than 14 days from the commencement of the course and will incur a $150 transfer fee.
• Cancellations received more than 14 days from the commencement of the course will incur a forfeiture of 20% of the course fee.
• Cancellations or transfers between 7 and 13 days from the commencement of the course will incur a forfeiture of 50% of the course fee.
• Cancellations or transfers within 7 days of the commencement of the course cannot be processed and will incur a forfeiture of 100% of the course fee.
• Once a course has commenced, no refund or credit note is possible.
• If you miss a class, a credit or refund is not applicable, nor is attending a replacement class.
• A credit note may be issued for transfers or cancellations in certain circumstances, after any fees have been deducted. The credit note will be valid for 12 months.

Substitutions

• Substitutions of participants can be made at any time prior to the beginning of a course. 

NIDA Cancellations

• Should NIDA need to cancel a course, a full refund, credit, or transfer to another course will be offered. We accept no liability for any other costs. We advise you to phone the office prior to making accommodation or flight bookings to verify the course is going ahead. Any refunds will be credited to the original payment method. 

Customised and Team Training

• If you enrol online into a course that has been customised for your organisation, the terms and conditions pertaining to your enrolment will be agreed to on a per-contract basis in consultation with your organisation. 
• Any contract terms related to your individual enrolment will be conveyed to you directly through your employer. 

Conditions of Enrolment

• You understand and voluntarily assume all innate and obvious risks associated with the course.
• You indemnify NIDA against any proper claims, costs, or damages arising from any breach of these Terms and Conditions.
• You agree that you have read and understood the provisions of these Terms and Conditions.

Conditions of Enrolment in Respect to Illness and Preventable Disease

NIDA has developed a comprehensive set of regulations that aim to minimize the risk of exposing participants, staff, or visitors to communicable illnesses when at NIDA venues. By enrolling in and/or attending a course, participants agree to be bound by these conditions.

Illness and Class Attendance

• If a participant is unwell or cannot attend the class for medical reasons, they can be transferred to another class date:
  • On receipt of a doctor’s certificate.
  • If no doctor’s certificate is provided, the standard Cancellations and Transfers conditions (see above) will apply.

Copyright

• Participants are not permitted to record any part, audio or visual, of their NIDA Corporate Training course. Any written material must not be reproduced without the prior written consent of NIDA. Doing so is in breach of NIDA’s copyright, which is protected by law.
• NIDA may record this class for quality, safety, and training purposes, including the ongoing training of enrolled participants. All images and recordings are stored securely in NIDA digital storage. By enrolling in this class, you agree to be recorded for these express purposes. NIDA will not distribute or otherwise use this recording for anything other than the aforementioned purposes without your written, express permission. For more information on your privacy at NIDA, see NIDA’s privacy policy.

Safety, wellbeing, and inclusion

• NIDA takes seriously its commitment to providing a safe and inclusive learning environment, free from bullying, discrimination, or harassment. We do not tolerate or condone actions of anyone – participants, staff, or visitors – that constitute bullying and harassment towards anyone engaging with NIDA and its associated activities. NIDA complies with all laws and regulations associated with these matters.
• Bullying refers to behavior where any person, directly or indirectly, repeatedly behaves (words or actions) unreasonably towards a person or group of people to cause distress and that behavior creates a risk to health and safety or hinders that person’s ability to attend a NIDA venue or participate in NIDA activities.
• Harassment refers to behavior when any person – participant, staff, or visitor – causes another person to feel belittled, intimidated, offended, apprehensive, or singled out.
• If a participant, staff person, or visitor is accused of bullying or harassment, NIDA Corporate Training management will investigate the situation and consult with all parties. In the event that the investigation is ongoing but unresolved, it may be deemed necessary to temporarily restrict attendance to a class or NIDA venue as a precautionary measure.
• Any person who is found to have either committed or condoned discrimination, bullying, or harassment may be removed permanently or restricted from attending NIDA activities or venues.
• NIDA Corporate Training reserves the right to temporarily or permanently exclude a participant from enrolment in classes or restrict their access to NIDA facilities based on behavior that contravenes any of the terms and conditions of enrolment.