Overview

Gain the practical skills to better handle challenging workplace conversations and establish stronger business relationships with this popular two-day course. 

This highly popular communication training has a deep focus on active listening, active responding, and high-order communication skills such as thinking on your feet and influencing stakeholders. Effective Communication is a course like no other, as our world-class NIDA tutors work with you to navigate challenging scenarios and pursue positive communication outcomes. 

Prepare to learn practical skills to meet every interaction with agility, curiosity, and confidence. 

This course was previously known as ‘Creating Excellent Communicators’. 

Course Components

• Identify objectives and learn to plan for successful communication scenarios
• Develop your voice and body for enhanced physical presence, and effective communication in the workplace.
• Examine strategies to manage challenging communication scenarios at work.
• Explore obstacles to communication, and strategies to overcome them.
• Plan for challenging communication scenarios and receive feedback and guidance.

Outcomes

• Understand and review your communication style.
• Demonstrate enhanced physical presence, energy, strength and confidence.
• Practise using your voice for effective communication.
• Display strategies to manage challenging communication scenarios at work, and greater awareness in communicating with others.
• Build on improvisation techniques to help you confidently respond in the moment.

Frequently Asked Questions