Overview

Gain the practical skills to better handle challenging workplace conversations and establish stronger business relationships with this popular two-day course.

This highly popular communication training has a deep focus on active listening, active responding, and high-order communication skills such as thinking on your feet and influencing stakeholders. Effective Communication is a course like no other, as our world-class NIDA tutors work with you to navigate challenging scenarios and pursue positive communication outcomes.

Prepare to learn practical skills to meet every interaction with agility, curiosity, and confidence.

This course was previously known as ‘Creating Excellent Communicators’.

Mamamia Podcast

Listen to Aimee Foster, former Head of NIDA Corporate Training, expand on the benefits of this communication course for you and your team:

Course Components

• Develop your voice for effective communication in the workplace.
• Identify objectives and learn to plan for successful communication scenarios.
• Explore obstacles to communication, and strategies to overcome them.
• Examine the use of body language and its contribution to communication.
• Adjust communication techniques to ensure the involvement of others.
• Devise, present and receive feedback on a range of communication scenarios.

Outcomes

• Identify and review your communication style.
• Demonstrate enhanced physical presence, energy, strength and confidence.
• Develop your voice for effective communication.
• Develop strategies to manage challenging communication scenarios at work.
• Use improvisation techniques to confidently respond in the moment.
• Display greater awareness in communicating with others.
• Examine a challenging communication scenario and receive feedback and guidance.

Delivery style

Face-to-face at training venue
9am–5pm, over two consecutive days.

How to prepare

Come prepared with a challenging communication scenario in mind, which is current and pertinent to your work.

Some of the communication scenarios that you can workshop in this course include:

• Job interview techniques
• Giving constructive criticism to employees
• Hosting meetings
• Asking for a pay rise
• Presenting information to varying stakeholders

We look forward to welcoming you from 8.30 am for tea and coffee. Please make sure you arrive by 8.45 am to ensure a prompt start. We recommend wearing loose, comfortable clothing to move around in.

Arrival tea and coffee, morning tea, lunch and afternoon tea will be provided.

What people have said about the course

Questions

If you would like to know more about Effective Communication, please contact one of our training specialists on 1300 650 357 today or contact us and we will respond to your enquiry within one business day.

Class dates for 2025 will be published in November, if you would like to find out more please contact us by email or phone.

Course Fee

$2,725 GST Inc. per person. This course has a maximum of ten people.

This course can also be delivered in-house for your organisation.

See our cancellations and transfers policy.

We accept Mastercard and Visa online below. If you require payment by invoice please fill in our public course registration form (PDF 1,551 kB) and email to NIDA Corporate.